Sales Policy
Introduction
Welcome to JasmineRing.xyz! Our Sales Policy provides important information regarding our sales process, promotions, and purchasing terms. By shopping with us, you agree to comply with and be bound by the following terms and conditions.
Pricing
1. Product Prices: All prices displayed on our website are in [Currency] and are subject to change without notice. Prices are final at the time of purchase and will be clearly indicated during the checkout process.
2. Sales Tax: Applicable sales tax will be calculated based on the shipping address and added to your order total. The tax rate may vary depending on your location.
3. Discounts and Promotions: From time to time, we may offer discounts, special promotions, or coupon codes. These offers are subject to availability and may have specific terms and conditions. Discounts cannot be applied retroactively to previous purchases.
Orders
1. Order Processing: Once you place an order, you will receive an order confirmation email with details of your purchase. Orders are processed and shipped within [processing time, e.g., 1-3 business days], excluding weekends and holidays.
2. Order Changes and Cancellations: If you need to make changes to your order or cancel it, please contact us as soon as possible. We can only make changes or cancel orders that have not yet been processed or shipped. Once an order is in processing or has been shipped, it cannot be modified or canceled.
3. Availability: All products are subject to availability. If an item you ordered is out of stock, we will notify you and offer a refund or an alternative product if applicable.
Shipping and Delivery
1. Shipping Methods: We offer various shipping options, which will be displayed during checkout. Shipping costs are calculated based on the selected shipping method and delivery location.
2. Delivery Timeframes: Delivery times vary based on the shipping method chosen and your location. Estimated delivery times will be provided during checkout, but please note that these are estimates and not guaranteed delivery dates.
3. Shipping Delays: Occasionally, shipping delays may occur due to factors beyond our control, such as weather conditions or carrier issues. We are not responsible for delays caused by third-party carriers.
Returns and Exchanges
1. Return Policy: Please refer to our Return Policy for detailed information on how to return or exchange items. Returns are subject to our return conditions and timeframe.
2. Refunds: Refunds will be processed according to our Return Policy. Please allow additional time for refunds to be processed and reflected in your account.
Customer Service
1. Contact Us: For any questions or concerns regarding our Sales Policy or your order, please contact our customer service team at [email protected]. We are here to assist you and ensure a smooth shopping experience.
2. Feedback: We value your feedback and are committed to improving our services. If you have any suggestions or comments, please do not hesitate to share them with us.
Changes to This Policy
We may update our Sales Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of the revised policy.